Program / Department Summary:
Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities.
The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security.
General Position Summary:
The Subsidies & Grants Officer will support the design, disbursement, and monitoring of subsidies and grants to cooperatives and small-scale actors, ensuring transparent processes and alignment with the programme objectives. The officer will coordinate closely with procurement, finance, and MEL teams to oversee application review, beneficiary selection, and compliance with donor requirements.
Essential Responsibilities:
Assist the Deputy Program Manager and Private Partnership Coordinator in managing the Subsidies and Granting processes, including design, disbursement and monitoring, ensuring compliance, and supporting cooperatives and private actors in adhering to program objectives.
Oversee Subsidies and Grants documentation, including maintaining accurate records of cooperatives, MoU, Application, Business Plan, Amendment and reports.
Coordinate with finance and procurement teams to facilitate timely disbursement of funds to cooperatives and private actors.
Support the development of risk mitigation strategies for private sector actors and cooperatives, working with the program, finance and MEAL team to ensure compliance with Mercy Corps’ and donor policies and program objectives.
Assist in developing and delivering training sessions for cooperatives and private sector actors, focusing on financial management, compliance, and reporting requirements.
Support the Deputy Program Manager in preparing reports for Mercy Corps, donors, and stakeholders on subsidies and grants component of the program.
Conduct field follow-ups with cooperatives, vendors and traders to assess service satisfaction, and quality assurance.
Support MEL efforts to monitor private sector engagement outcomes, including access, inclusion, and uptake metrics.
Promote equitable access to services, especially for women, youth, and traders transitioning from humanitarian assistance.
Document lessons and contribute to learning products related to vendor engagement and blended finance models.
Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options.
If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners.
Supervisory Responsibility: None
Accountability
Reports Directly To: Private Partnership Coordinator
Works Directly With: Vendors, MFIs, Business Training Project Officer, Cooperative Project Officer, MEL Officer, Finance and Procurement teams
Knowledge and Experience:
Bachelor’s degree in business administration, economics, supply chain, or a related field.
Minimum of 3 years of experience in subgrant or financial management, preferably within an international NGO or NNGO.
Strong understanding of subgrants processes, compliance, and financial monitoring, with familiarity with FCDO or other major donor regulations preferred.
Excellent attention to detail, organizational skills, and ability to work within tight deadlines.
Strong interpersonal and communication skills, with experience working collaboratively with diverse teams and partners
Experience supporting service delivery, market linkages, or business development in a fragile context is preferred.
Comfortable working with diverse stakeholders and facilitating inclusive access to market services.
Fluency in Arabic required; working proficiency in English preferred.
Success Factors:
The successful candidate will be a relationship-builder with a practical understanding of local markets and vendor dynamics. They will demonstrate strong initiative, communication, and problem-solving skills, and the ability to translate technical models into accessible support for small traders. The Officer will work collaboratively across project components and bring an inclusive mindset to ensure that the private sector solutions benefit the most vulnerable. Responsiveness, field presence, and operational agility will be essential to success in this role.
Team Efficiency and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).
الصون و الأخلاق
ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.
كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).
Living Conditions
The position is based in Al Mukalla, Hadramout, and it requires travel to Aden to support the project's activities.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Accountability To Participants
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects.
Important Notice:
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All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels.
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Qualifications
Behaviours
Required
Functional expert: Seen as a ‘thought leader’ on a subject
Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well
Motivation
Required
Financial: Inspired to perform well by monetary reimbursement
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals