Action Contre la Faim is an International Humanitarian Organization established in 1979 with the mission to save lives by combating hunger through prevention, detection and treatment of malnutrition, in particular during and after emergency situations caused by conflict and natural disasters. Action Contre la Faim provides coordinated responses in nearly 50 countries including Yemen globally within 7 field of expertise which includes Nutrition and Health, Water, Sanitation and Hygiene, Food Security, Mental Health Care Practices, Gender and Protection, Advocacy, Risk and Disaster Management and Research.
ACF has been operational in Yemen since 2012 and is operational in 4 bases (Aden, Hodeida, Al khokha and Sanaa). The mission implements its activities which are centred on 3 sectors, Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support and Protection (MHPSS-P).
For more information please visit our website. https://www.actioncontrelafaim.org/en/missions/yemen/
Position Summary
To provide psychological and protection services to vulnerable people and capacity building to non-specialists at primary health care and community levels.
Objective 1: Provide adapted and quality mental health care to targeted beneficiaries
Responsibilities and Tasks:
Conduct psychological assessments and plan the appropriate interventions and follow-up for the beneficiaries
Ensure an appropriate, safe and confidential environment for psychological interventions (framework to discuss highly emotional issues, set up group rules, values, exercises, etc.) , in communities, schools, camps, primary health care centres, community based-organizations, and home visits
Ensure the high quality of intervention and care provided to beneficiaries
Ensure regular and proper use of psychometric scales
Provide individual and group therapeutic sessions and activities for persons in need, including children, adolescents, adults, families and persons with specific vulnerabilities
Strictly follow standard ACF protocols
Ensure confidentiality and proper documentation of clinical details in the patient file
Ensure referrals to specialized services (MHPSS, Health, Protection etc) when needed, according to ACF protocols and national standards; Follow-up the quality of care provided by partnering agencies and actors; Follow-up closely on protection issues.
Provide staff care to health workers and community helpers, according to ACF protocols and national policies
Provide psychological support remotely if needed (in case of no access to field)
Objective 2: Contribute to build capacities of MHPSS and protection non-specialized professionals, community stakeholders and ACF psychosocial workers
Responsibilities and Tasks:
Prepare (with the deputy program manager) and conduct trainings for general practitioners, nurses, midwives, health workers, social workers in primary health care centers and hospitals, on MHPSS, protection and care practices, according to ACF et international standards (like mhGAP, PM+, IPT, Thinking Healthy, child development, basic helping skills, Life, Social and Emotional skills, etc)
Conduct regular on the job and group supervision of trained non-specialists, including technical support, case management, patients assessments, counselling skills
Assist the ACF psychosocial workers to prepare and conduct training and technical supervision for community-based organisations and stakeholders (conduct trainings in absence of psychosocial workers)
Contribute to the training and supervision of ACF psychosocial workers and ACF teams of others department (particularly on Psychological First Aid and psychosocial/protection issues and referral)
Ensure the high quality standard of capacity building.
Objective 3: Participate actively in all planned activities and in the program implementation in general
Responsibilities and Tasks:
Participate actively to clinical and technical supervision conducted by the (Deputy) Program Manager; proposing monthly case studies
Contribute to the MHPSS data management by entering the initial data from the field to be shared with the data entry unit for harmonization on an interval (Weekly, Monthly or bi-monthly).
Contribute to the design of sectorial guidelines, protocols, SOPs and methodologies of work for tailored interventions
As defined by the project manager, contribute to any other project activity, including multi-sectorial integrated activities, psychoeducation and awareness sessions and campaigns, needs assessments, gender and protection risks assessments, mapping of actors and services, workshops, selection of beneficiaries, identification of vulnerable groups, planning of activities, etc.
Permanently evaluate needs and gaps related to MHPSS and protection, report challenges, suggest project’s improvements for implementation and propose new interventions
Contribute to data collection, monitoring, evaluation and reporting on a daily, weekly and monthly bases, according to ACF tools and processes; Guarantee and ensure the confidentiality of beneficiaries information and of data collection at any time, and for any activity
Understand and follow the logistic, financial, HR and security procedures enabling the project implementation
Collaborate actively with other ACF departments
Contribute to represent ACF at the field level through meetings with implementing partners, INGOs and NGOs, cluster and working group coordination, on request of the program manager
Ensure adherence to ACF gender requirement; Commit and comply with ACF gender, age and diversity principles; Support the implementation and the promotion of gender, age and diversity principles at anytime during activities.
Safeguarding Commitments
Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding, Sexual Exploitation and Abuse and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.
Gender Equality Commitments
Foster an environment that supports values of women and men, and equal access to information;
Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
Value and respect all cultures.
Qualifications Needed / Required Skills:-
Post-graduate diploma in psychology (master degree and clinical psychology are assets).
Minimum 1 year of professional experience; Experience related to MHPSS, Protection and/or Care Practices; Experience in humanitarian context, with vulnerable population, IDPs, refugees, in host-communities, camps, PHCs; Experience in psychological assessment, counselling and follow-up; Experience in case management and referral. Experience in training and supervision.
Required skills:
Experience of MHPSS IASC, WHO and community-based guidelines.
Technical skills in psychological assessment and testing, counselling, psychotherapy.
Experience in trauma, severe mental health conditions, SGBV, child development, care practices.
Training and supervision skills for health workers and community members.
Skills in data collection, monitoring and evaluation.
Excellent communication, listening and observation skills; Empathy, tolerance and flexibility; Sensitivity towards protection and confidentiality issues.
Capacity for team work and team spirit, Autonomy.
Good knowledge of local customs, norms and culture.
Good knowledge/skills in Microsoft Excel.
Flexibility and adaptability.
Fluent Arabic (both oral and written)